May 07, 2012 Lena

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I stayed at the cheapest room in a hillside wing and was happy I didnt pay more. The cleaning is really average, they often don t mop the floors. The towels are really old and overused.However, you need to pay for the beach ones if you kept it longer than one day or took an extra. You also have to pay for low speed WIFI and give a deposit for a second key. The wing side doesn t even have a second key idea which caused a lot of problems. The brekkie was disgusting and it took a couple of days for 3 ladies and me to make them put the food labels. The waiters are really slow and you have to go and take the cutlery all by yourself. They even managed to cook thai food badly with a bitter taste(old oil I guess). The only pro is a hillside swimming pool and the people who work there. So, overall the hotel itself is well constructed but the management and the service made me wish call to Sawadee and ask about the refund policy and get out of this hotel. <span style="display:none">[R24 integr.ERR:escaping]</span>

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