Dec 27, 2011 cormac murphy

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Hello there...i spent 4 nites in Centara over christmas......I heard that these guys are notorious for losing reservations. (ive been to haad yaun beach 3 times b4)....So i called ahead a month b4 i arrived to make sure this was not gonna happen to me arriving christmas eve....When i arrived , there they were , a lovely couple who just arrived 5 mins b4 me trying to figure out how the hotel did not have their reservation....i felt so sorry for them and was hoping it wasnt the same way with me...Basically they would have had nowhere else, since its so remote and everything was tottally booked out for the holidays...I was checked in no problems.....basically all the staff were amazing EXCEPT for the 2 cowboys on the reception.....They were the most obnoxious pair of idiots.....I rang down to them to set up a massage 3 hrs b4.....i got ready ahd a shower and off i went to the spa...when i got there...they were like Who are u?....i went to the reception and they totally forgot about me...UNBELIEVABLE....no massage.....The nite b4 we checked out 4 of us (all of us were stayin der)..booked a taxi car over the mountain to Haadrin...When we all met at the reception next morning to leave...THEY FOR GOT TO BOOK ANYTHING FOR US (UNBELIEVABLE)....we all had flites to catch!......these peolple at the reception talk down to u like idiots...they scream at you for any sort of payments and crack the most fake smiles you ll ever see....VERY AGRESSIVE (YOU LL SEE WHAT I MEAN IF U GO STAY THERE)....DONT FORGET WE PAYED $660 EACH TO STAY HERE FOR 4 NITES OVER CHRISTMAS...JOKE....The receptionist screamed so much in our faces when we were leaving, that my pal had to scream back to tell them to relax......so weird.....never stay here again....Will saty in Barcelona or Big Blue instead next time.... <span style="display:none">[R24 integr.ERR:escaping]</span>

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